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A modern twist on women's classic fashion and accessories.
Premium-quality clothing and accessories with a classic flair.
Original silk apparel for women's and men's year-round comfort.
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An energetic mix of clothing, shoes & accessories for play, travel, work or just hanging out.
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Shop Fashion Values for Women, Men and Home.
Style, Comfort and Value!
Timeless women's apparel and shoes in famous and exclusive brands.
Quality women's apparel, shoes and accessories at unbeatable value.
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Products that make life easier: problem-solvers for in and around the home.
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A modern twist on women's classic fashion and accessories.
Beauty, wellness and beyond . . . helping women look and feel great at any age.
Quality women's apparel, shoes and accessories at unbeatable value.
Blair Online Catalog - Fashion Values for Women, Men & Home
Classic womens apparel in Misses, Petites and Women's sizes.
Helpful products for a full, independent life at any age.
Haband Clothing Catalog | Clothing Online for Men & Women
Creative inspiration for the home.
Endless Options for Active Living - Women's & Men's Clothing, Home, Health, Beauty & More
Women's & men's fine clothing, brand-name shoes, scrumptious food & savvy gifts.
Timeless women's apparel and shoes in famous and exclusive brands.
Save big with clearance prices on all of our brands.
An energetic mix of clothing, shoes & accessories for play, travel, work or just hanging out.
Products that make life easier: problem-solvers for in and around the home
Premium-quality clothing and accessories with a classic flair.
Stylish, affordable women's fashion, footwear and accessories serving sizes 14 to 28.
Original silk apparel for women's and men's year-round comfort.
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Customer Service> Return & Exchange Policy
CUSTOMER SERVICE
Welcome to Customer Service

Our Return & Exchange Policy

We'll gladly provide an exchange or refund your purchase price (excluding discounts, and any shipping and handling charges) for items returned in their original condition within 180 days after you receive them. For products returned in original condition within 60 days of when they were received, refunds will be made in your original form of payment equal to your original purchase price (excluding discounts, and any shipping and handling charges). For products returned in original condition after 60 days of when they were received, you will receive a merchandise credit certificate equal to your original purchase price (excluding discounts, and any shipping and handling charges), which will be good toward a future purchase. Sorry, we cannot provide any refund or exchange for items returned more than 180 days after you receive them.


The following policies may also apply:

  • • Swimwear must have the sanitary liner attached.
  • • Unless defective or damaged in shipment, items marked with an [NR] in the catalog and on our website cannot be returned. These products include those such as intimate apparel, certain third party branded goods, and health and personal care items.
  • • Products that are customized, monogrammed or perishable cannot be returned unless defective or damaged in shipment.
  • • Return of larger items may be subject to a restocking, return delivery and/or shipping and handling charge, except where prohibited by law.

To return or exchange an item, follow the instructions below or on the packing slip enclosed with your order. Please call our Customer Service Department at 1-855-868-6222 for complete details or for assistance in returning or exchanging your purchase.


How to Return an Item:

Step 1. Complete the Return/Exchange Form included with your packaging. If you don't have the Return/Exchange Form, just be sure to include your name, address and customer number, along with instructions whether to exchange the item, refund the merchandise purchase price, or credit your credit card.


Step 2. Detach and enclose the Return/Exchange Form (or include your return/exchange information as noted above) in the package with the merchandise you are returning.


Step 3. Use our convenient easy return label, found on your packing slip, to ship your package. It's pre-addressed and pre-paid. The return shipping and handling charges will be deducted from your merchandise refund or billed to your credit card. Please note that some heavier packages or items shipped directly from the manufacturer or shipped outside the continental United States do not include an easy return label.


Simply attach the easy return label to your return package and give the package to your Postal Carrier or drop it off at any U.S. Post Office location - no need to stand in line!


No additional postage required and no need to insure your package. It is already included.


Alternative Option.

At your own cost, you may also use the delivery service of your choice to return your order.



To return your package on your own, insure the package for the full value of the merchandise and send it to:

Customer Care Returns
100 Murray Drive
Warren, Pa 16368


If you have any questions, please call our Help Line at 1-855-868-6222.

Email Us
customerservice@orchard.blair.com
Call Us
1-855-868-6222